Public transparency
Public broker response index
See how covered South African data holders respond to POPIA-related privacy requests.
The index uses aggregate request activity only: response speed, completion quality, and escalation patterns.
No personal user data, raw broker replies, or private request records are shown publicly.
Broker directory
Broker response directory
Search by broker name, category, or response band. Brokers with too little request volume appear without a public score.
Swipe horizontally to compare broker metrics on smaller screens.
| Broker | Score | Response | Status |
|---|
How the score works
The score is an operational indicator, not a legal finding. It measures how covered data holders acknowledge requests, respond, complete actions, explain refusals, and avoid escalation.
Request acknowledgment rate25%
Completion rate30%
Response speed20%
Refusal transparency10%
Escalation and no-response penalty15%
Suggest a data holder
We review suggestions before they appear publicly. Use public company details only.